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Familiarize yourself with Norwegian Jade with this handy ship map!

Helpful Contact Info

The Port of Miami Terminal Address is:

Port of Miami
1015 N America Way
Miami, FL 33132

We'll tell you exactly which terminal to go to on embarkation morning!

Need a contact number to give loved ones at home?  From the USA, they can dial 1.888.NCSHIPS (1.888.627.4477). From anywhere outside of the USA, please dial 1.732.335.3280. Let them know the name of the ship is Norwegian Jade.


Photos and short video clips are allowed. However, please respect your fellow guests and be unobtrusive when taking photos or video clips.

The following are not permitted at any performances or activities:

  • Detachable lenses longer than 3”
  • Filming an entire performance
  • Flash photography
  • GoPro or similar style action cameras
  • iPad or other tablets
  • Professional audio or video equipment
  • Selfie sticks, monopods or tripods

Sixthman reserves the right to ask guests to stop filming or taking photos at any time to preserve the guest experience and honor the wishes of our artists.

We were founded upon the spirit of creating safe environments for people to come together on vacation with the goal that ALL feel Invited, Welcomed, Looked After, Appreciated, and most importantly, Respected. We will not tolerate any harassment or discrimination based on race, gender, sexual orientation, religion, disability, body size, appearance, age or national origin. We stand against racism, hate and associated symbols and the display of such items, including but not limited to the confederate battle flag. If you feel like you’re being harassed or discriminated against, are the victim of nonconsensual touching, or otherwise feel unsafe, please report it to the nearest Sixthman or Norwegian Cruise Line staff member.

Our number one priority is to ensure the safety and security of our guests, artists and ship crew. For this to be achieved, it is imperative all guests have an understanding of the behavioral standards to uphold while on board.  The information contained within Norwegian Cruise Line’s Guest Conduct Policy serves to notify all guests of the expected conduct on this Sixthman festival at sea. Please become familiar with this information and then get ready for a vacation that aims to create memories that will last a lifetime!  

Your friends at Sixthman.

Please note that with the exception of wine and champagne, all guests are prohibited from bringing alcohol on board our ships.

The following corkage fees apply, per bottle, for any wine or champagne brought on board. 

750 ml Bottle: $15.00 USD

1,000 ml Bottle: $20.00 USD

1,500 ml Magnum: $30.00 USD

To speed up the process of checking your wine or champagne at the port, print out this form and bring it with you.

Smoking is prohibited indoors, in staterooms and balconies, as well as outdoor dining areas, and other various outdoor areas on the ship. This includes regular cigarettes, electronic cigarettes, cigars, or pipes.

Smoking is only permitted on the Port side of the Pool Deck (Decks 12 and 13), in the casino (limited to those engaged in active game play during gaming hours), and on the Starboard side of Deck 7.

Smoking inside your stateroom or on your balcony will result in a $250 USD cleaning charge added to your onboard account.


Required Documentation

To check in at the Port of Miami and board the ship, you must have proper documentation. Do not place these items in your checked bag. Take it with you into the cruise terminal as you'll need to present it at the check in counter. You will not be allowed to board the ship without proper documentation.

If you printed out your eDocs, have them handy when you arrive at the port. It will help speed up the check in process!

If you were unable to print your eDocs prior to embarkation day, please proceed to the port with proper documentation. You will still be able to board the ship even if you don't have your eDocs. 

What to Bring

Check out our helpful packing list here to make sure you're all set!

What Not to Bring

Review what to leave behind while you're packing your suitcase.

Tips for the Terminal

General Terminal Reminders

When completing your online check in, you'll be prompted to pick a terminal arrival time. Please note: this is NOT your boarding time. After checking in at the terminal you'll find a seat and wait until boarding begins, generally after 11:30AM ET. 

The terminal does NOT have vending machines or any other place to purchase food or beverages. Please plan to grab breakfast before arriving, as boarding will not begin until after 11:30AM ET. 

Check your bags

Lighten your load! Check your bags with a porter before you enter the cruise terminal for easy boarding.

Bags will be delivered to your room by 8:00pm ET so be sure to keep anything you might need in your carry-on bag (passport, medicine, etc.).

 *Please note that curbside porters are not employees of Norwegian and it’s customary to tip them $1 per bag


You can keep your shoes on but belts and laptops will need to go into a bin for screening. Also, wine and champagne need be taken out. Just like at the airport, throw away open drink containers and empty your pockets.

Bringing Wine?

If you brought wine or champagne, stop at the table immediately after security to pay the corkage fee.

The following corkage fees apply, per bottle, for any wine or champagne brought on board. 

750 ml Bottle: $15.00 USD

1,000 ml Bottle: $20.00 USD

1,500 ml Magnum: $30.00 USD

To speed up the process of checking your wine or champagne at the port, print out this form and bring it with you. Please note, the corkage fee also applies to twist-off bottles. 




I'm on board, now what?


The ship's crew will make an announcement over the loudspeaker when all cabins are ready and that happens around 2:00pm.

Remember, should you choose to check your bags outside the cruise terminal, know that they may be delivered as late as 8:00pm, so keep items you’ll need until then in a carry-on.

The ship's crew will make an announcement over the loudspeaker when all cabins are ready!

Remember, luggage may be delivered to your stateroom as late as 8:00pm, so keep items you’ll need until then in a carry-on.

Cash Accounts

If you choose to settle your account with cash, a minimum deposit of $150.00 USD will be required. To set up your cash account, please visit Norwegian Guest Services (located in the Atrium, Deck 7, MID) as soon as you board the ship.


Grab a bite to eat at one of our complimentary dining spaces!

Jasmine Garden (Deck 7, MID) - Asian Cuisine

Grand Pacific Main Dining Room (entrance on Deck 7, AFT) - American and Seasonal Fare

O'Sheehan's Bar & Grill (Deck 8, MID) - Pub Style

Garden Cafe (Deck 12, MID) - Buffet

Great Outdoors (Deck 12, AFT) - Buffet

Eat at one of these specialty dining restaurants at an additional charge. Make a reservation on board by visiting the Dinner Reservations Desk in O'Sheehan's (Deck 8, MID) on Embark day until 3:00pm or any other day in Garden Cafe (Deck 12, MID). You may also make Dinner Reservations from your cabin telephone by dailing "050".

Sushi and Sashimi Bar (Deck 7, MID)

Teppanyaki (Deck 7, MID) - Hibachi

La Cucina (Deck 12, AFT) - Italian

Cagney's Steakhouse (Deck 13, MID)

Moderno Churrascaria (Deck 13, MID) - Brazilian Steakhouse

Safety Briefing

 At ANY TIME between when you board the ship and 2:30pm, reference the letter on the bottom right of your keycard for your designated assembly station and head that way to complete the mandatory safety briefing. Sixthman and Norwegian staff will be around to help direct you

A: Decks 6 & 7, FWD, Stardust Theater

B: Deck 7, MID, Outside Hallway, Starboard

C: Deck 7, MID, Jasmine Garden

D: Deck 8 MID, O’Sheehans

E: Deck 6, MID, Le Bistro

F: Deck 6, MID, Magnum’s

G: Deck 6, MID, Alizar Dining

H: Deck 6, AFT, Grand Pacific Dining

K: Deck 7, MID, Outside Hallway, Port Side

Beverage Package

Visit O'Sheehans (Deck 8, MID, PORT) to purchase a beverage package. Please remember that any beverage packages purchased on board would be charged at the regular price for all beverage packages.


During the event

Look for these Shirt Colors to Help!


Blue Shirts:
Event Needs


Yellow Shirts:
Security Needs


White Shirts:
Ship Needs

Stay Connected

Cruise Norwegian is Norwegian Cruise Line's app where guests can access an array of information, pre-cruise and during the cruise.

Learn more about the features of the app here.

We'll provide a full copy of the event schedule in your cabin on embark day.

The schedule will be perforated where you can tear it off and carry it in your lanyard so you'll never miss a minute of the action. You can also check out the online schedule here!

You can access the most up-to-date schedule on board by visiting — which is free to access when connected to the ships wifi!

Any schedule updates and announcements made in venues will be posted on and you are able to access this website for free when connected to the ship's Wi-Fi.

Important Hours

Please refer to your printed schedule or for Sixthman Guest Services hours for the week. 

The hours for our merch store are listed at the bottom of our online schedule.


Visit the Banana Stand, our official Bananaland at Sea Merch Store, located in the Atrium (Deck 7, MID).

Ship Tips

No problem! Visit Norwegian Guest Services in the Atrium (Deck 7, MID). They're open 24 hours and can replace your keycard.

Pro-tip: Norwegian's guest services team can also let you know your onboard spending balance at any time.

Use decks 7 and 12—you can walk all the way from the front to the back of the ship on these decks. Then take the FWD (front), MID, or AFT (back) elevators or stairs up or down.

TradeWinds boutiques are located on Deck 7, AFT. They're stocked with lots of the amenities you just can't live without.

Ring your stateroom steward at "00", and they will ensure your beds are arranged to your preference before evening turn down.